Everything you need to know about shipping, delivery times, and costs for your MIKAKUS products (PUKMAL ITEMS SL).

BUYING PROCESS

Shopping at MIKAKUS is very simple. Select the model and/or size you'd like at our shop and click  on "buy." You can choose between two payment methods: PayPal or credit/debit card. (Visa, MasterCard, etc.)
We'll send you a confirmation email with your purchase information and your order number.


SHIPMENT TRACKING

  • If you are buying from Spain, you'll receive an email/SMS from the delivery company as soon as your order has left our warehouses.
  • If you are buying from the EU, your confirmation email will contain a link to track your order. You'll be able to check exactly where your order is at any moment and find the delivery company's contact information.
  • If you are buying from outside Europe, you will receive an email from the delivery company as soon as your order leaves the warehouse.

SHIPPING COSTS

On orders to the Spanish Peninsula and Balearic Islands, shipping is free of charge.
Orders to the Canary Islands, Ceuta and Melilla have a shipping cost of up to 10€.
Likewise, orders shipping to countries outside the European Union may be subject to additional costs (importation taxes, customs duties, or tariffs applied by local authorities in each country) which must be paid by the buyer. Customs policies vary, so we recommend contacting your local customs office for pertinent information.


DELIVERY TIMES

  • If your MIKAKUS (PUKMAL ITEMS SL) products are being shipped to Spain (Peninsula), delivery time is usually 1-3 work days. Please be aware that the delivery company does not make deliveries on weekends.
  • If your MIKAKUS (PUKMAL ITEMS SL) products are being shipped to the Balearic Islands, delivery time is usually 1-5 work days.
  • If your MIKAKUS (PUKMAL ITEMS SL) products are being shipped to EU countries, delivery time is usually 2-7 work days.
  • If your MIKAKUS (PUKMAL ITEMS SL) products are being shipped to countries outside the EU, delivery time is usually 2-7 work days.